What is the shipping timeline for my order?

Your order will typically arrive within 3-5 business days after processing. We’re all about speed and efficiency, so you can expect your innovative kitchen tools to land on your doorstep in no time!

How are shipping fees determined?

Shipping fees are not one-size-fits-all; they depend on your location. We believe in transparency, so you’ll see the shipping costs calculated at checkout based on where you are. No surprises, just straightforward adventure!

What happens if my delivery fails?

Fear not! Our logistics operator is on standby, ready to swoop in. If there’s a hiccup in the delivery process, they will contact you directly to ensure you receive your order as soon as possible. We’re committed to making sure your journey with us is smooth sailing!

Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email. Keep an eye on your inbox and prepare for the thrill of tracking your package as it makes its way to you!

What should I do if my order is delayed?

In the unlikely event of a delay, we’ll notify you as soon as possible via email. We believe in keeping you informed, so you can plan your culinary adventures without a hitch!

Is there a way to change my shipping address after placing an order?

Time is of the essence! If you need to change your shipping address, reach out to us immediately. We’ll do our best to accommodate your request before your order is shipped. Don’t let anything hold you back!

What regions do you ship to?

We currently ship to the United Kingdom (UK) and the European Union (EU). If you’re in these regions, get ready to elevate your cooking game with our eco-friendly tools!

How can I contact customer support for shipping inquiries?

If you have any questions or concerns about shipping, don’t hesitate to reach out! Our team is here to assist you. You can contact us via email, and we’ll be ready to help you navigate any shipping challenges!